Job Description

Job Summary

At Geisinger we strive to be the best in all we do. As a nationally recognized leader in healthcare, we continuously work to deliver excellent care and to excel across our organization. With a commitment to quality, safety and excellence, we’re guided by our priorities to ensure a leading standard of care.

Job Duties

You’ll be responsible for overseeing Risk Management and Patient Safety programs across the assigned region, partnering with leaders to enhance quality and promote patient safety.

• You’ll support the Northeast Region, with responsibility at Geisinger Community Medical Center (GCMC) and Geisinger Wyoming Valley (GWV).

• Current Registered Nurse (RN) license required.
• Minimum of five (5) years of clinical experience required.
• Minimum of one (1) year of supervisory, management, or leadership experience in a healthcare setting is highly preferred.
• Bachelor's degree is required. BSN is preferred.

• Knowledge of quality improvement principles, patient safety practices, PA patient safety event reporting requirements, and healthcare performance metrics is preferred.
• Experience in quality management, patient safety, accreditation, risk management, or performance improvement is preferred.
• Familiarity with event reporting systems, root cause analysis, and performance improvement methodologies is beneficial.

Benefits at Geisinger

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance.

Position Details

Responsible for managing Risk Management and Patient Safety Department for assigned region. Engages as an integral part of providing safe, quality care to our patients and continually improving the care throughout the system. Collaborates with leaders to achieve goal of increasing quality and patient safety and decreasing harm to patients. Oversees comprehensive evaluation, investigation, reporting and remediation of safety events and daily operations. Responsible for compliance with relevant regulations and interaction with all associated regulatory agencies.

• Acts as Patient Safety Officer for assigned locations, is responsible for the compliance with all Act 13 regulations, including high level trending of patient safety events, reporting to Patient Safety Committee and platform leadership and timely identification of safety events that require written notification to patients.
• Oversees the identification and review of potential Sentinel Events, collaborates with RPI to conduct and complete required analysis and action planning.
• Works collaboratively with Risk Insurance and Legal department as needed to identify potential claims and resolution of patient requests.
• Provides employee supervision and supports the daily operations of activities for the assigned Risk Management and Patient Safety Department(s).
• Contributes to the design and development of Clinical Risk Management and Patient Safety programs in coordination with director and division leadership.
• Participates in recruitment and retention of all professional and paraprofessional staff.
• Assumes operational responsibility for staffing plans to support the department best practices including position descriptions, performance evaluations, action plans, employee goal setting, hiring, promotion and disciplinary actions.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Education

Bachelor's Degree- (Required), Master's Degree- (Preferred)

About Geisinger

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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