GTM Systems Lead — Zendesk & CX Automation Architect Job at Harvey, Inc., Brooklyn, NY

  • Harvey, Inc.
  • Brooklyn, NY

Job Description

Harvey is seeking a Lead System Administrator, CX to own Zendesk and related CX systems. You will design scalable workflows, automate routine tasks, and maintain system reliability across the customer journey from pilot to renewal. You will partner with Support, CX Operations, Integrations, and Data teams to translate requirements into scalable configurations while upholding governance and security standards. This is a senior IC role with growth potential. #J-18808-Ljbffr Harvey, Inc.

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